Salon Corina is the trading name of Corina Lucian of 7 Beech Close Edwalton Nottingham NG12 4BG. This Policy explains when and why we collect personal information, how we use it and what we do with it.
When we collect information
This Policy relates to personal information that we collect about:
People who use our Services or Products
People who inquire about our Services including through social media.
Visitors to our website www.saloncorina.co.uk
Visitors to our website who use the www.10to8.co.uk appointment booking service.
People who use our Services or Products
We hold the details of the people who use our Services or Products in order to effectively provide the Service or Product. This includes name, address, email, telephone numbers and medical history. We only obtain whatever details are necessary to do this. We also keep records of the Service or Product supplied which will not be disclosed to anyone without your prior written authorisation or as required by law.
People who book an appointment through the 10 to 8 website
We use a third party provider 10 to 8 to supply and support our Appointment Booking service. If you use this service we will collect your name, mobile number and email address. This information will be kept along with your records as number 2 above.
People who email us
We will monitor any emails sent to us including file attachments for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.
If enquiries are made by email the email itself and any information contained therein will be retained for a reasonable period.
Visitors to our website
If you visit our website we use Google Analytics to collect standard internet log information and details of visitor behaviour patterns. This is to establish the number of visitors to the site and is done in a way that does not identify those anyone. Google is not allowed to identify those visiting the website. If we wish to collect personally identifiable information through the website we would make this clear along with the reason for doing so.
People who make a complaint
We would make up a file containing details of the complaint. The details will not be shared with any third person apart from our professional body, professional advisers or as required by law.
Who will we share your information with
We will never share personal information with any other organisation for third party marketing purposes without your written permission.
We will not sell or rent your information to third parties
We may use the information to contact you by email, telephone call or text for our own marketing purposes to inform you of any of our offers or services that we believe may be of interest to you. If you do not wish to receive any such marketing information please let us know in writing.
We may use the information to contact you by email, telephone call or text for our marketing purposes to inform you of any of our offers or services that may be of interest to you. If you do not wish to receive any such marketing information from us please let us know.
Your rights regarding your data
We will always be transparent about how and why we use your personal information
You have the right to ask what personal information we hold about you and request a copy of your information. Such a request is called a ‘subject access request’ (SAR). A SAR must be in writing and you must provide proof of your address and identity. We will comply with a SAR within 30 days of receipt of the request but aim to do so more quickly.
You can ask us to rectify data if it is inaccurate or incomplete.
Please tell us if your details change.
You can ask us to delete or remove personal data where there is no compelling reason for its continued processing. This excludes our own records of the service provided as we are obliged to keep these for a set period.
How long will you keep my data
We only keep records for the period of our relationship and for the period necessary for us to meet our legal and professional obligations. We normally keep the records of clients for a period of seven years after completion of our relationship with the client
We use both “session” cookies and “persistent” cookies on the website. We will use the session cookies to: keep track of you whilst you navigate the website. We will use the persistent cookies to: enable our website to recognise you when you visit; and when you leave a comment
Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.
Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Review of this Policy
We keep this Policy under regular review. Please check for any changes in the future. This policy is dated March 2018.
Salon Corina is committed to ensuring that your privacy is protected.